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Head of Operations (f/m/x)

Permanent employee, Full-time · Berlin

Your mission
As a Head of Operations at Parloa you will play a critical role in the day to day operation of the business, being responsible for creating efficient and smooth operative processes for various company departments.

In this role you will: 

  • Join the core team in a leadership non-founder position
  • Deep dive and take responsibility in a wide range of topics: Finance, HR, Legal and Partnerships 
  • Be responsible for financial planning and account management.
  • Take care of People Operations: payroll management, HR planning, HR administration and development of OKRs 
  • Be actively involved in investment rounds and investor relations
  • Prepare data security certifications and assist the founders in any other legal matters 
  • Be co-responsible (together with the founders) for all topics that help us grow and build a scalable organization
What you bring to the table
  • Prior experience in leadership roles, ideally in Operations with personnel responsibilities 
  • Work experience in early-stage tech companies or top-tier consultancies, strong hands-on mentality and willingness to work in a fast-paced environment
  • Experience with fundraising and negotiations with investors 
  • Experience in establishing and managing strong partnerships
  • Knowledge and prior experience in HR management and Legal topics, experience with data security certification is a plus 
  • Strong communication and negotiation skills
  • Fluent German and excellent English language skills
  • Excellent computer skills, knowledge of data analytics and reporting 
What we offer
  • Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture 
  • Opportunity to co-create operative processes of the company from scratch, implement your ideas and to grow with the business
  • Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
  • Flexible working hours and possibility to take additional vacation days
  • A great company culture with regular team breakfasts, BBQs on the balcony, games night or other social activities 
  • Voice meetup with over 1500 members in regular events
  • And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks 
Your recruiting process at Parloa: 
Recruiter Videocall → Hiring Manager Videocall → Office Visit
About us
We at Parloa believe in the revolution of how businesses talk to their customers with the help of artificial intelligence. Ever since our company was founded in 2017 in the heart of Berlin, Parloa has become one of the leading SaaS platforms for Conversational AI. Our aim is to build the most comprehensive solution in this sector for enabling every company in the world to have better conversations with their customers. We pursue this vision with the highest standards of technical engineering and combine it with innovative leadership and a strong commitment of every team member to reimagine the future of customer communication.
Your application!
Thank you for considering a career at Parloa. Please fill out the following form. In case you are experiencing problems with the document upload, mail your documents to

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